Customer Engagement for Next Generation Experiences
Portfolio Snippets
Customer Acquisition & Engagement as a Service
We are working with the world's leading brands on transformation projects. From global legacy brands that want to move rapidly into a SaaS & CcaaS model or startups who need to turn up in 90-100 days, Softech brings repeatable and demonstrated expertise to the market through our relationships with 150+ partners.
Transformational Blueprint Services
We provide a full set of business consulting services from current business state benchmarking, organic staff reviews, and existing strategy. We then create a custom blueprint and architecture from our award winning designs and partner capabilities. We call this a treasure map with an expert guide team.
Virtual team of Transformational Experts
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Our global teams are comprised of the best experienced contributors who have delivered the largest transformations globally. Our skills include business consultants, system design engineers, architects and product specialists. We also include brand, marketing and customer acquisition strategy teams leveraging the best in paid, earned and influenced media experts.
Full Customer Experience Service Delivery
Starting with expert guidance to staff augmentation to full program build, deploy & run, we offer end to end full service in package bundles. For those who need a light touch, our service menu is available in "sushi style" allowing you to pick a few components at a time.
We leverage, extend and enhance your investments while supercharging your future capabilities
Many medium to large sized enterprises have made significant investments in technology solutions that still have lifespan. Our portfolio of complementary, non disruptive solutions can provide immediate results during a gradual migration. The fully integrated and modular approaches allow for continued evolution allowing for future proofing each component via open standards.